The second-hand marketplace Members Express Frustration Regarding Size Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to examine their items and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.
